Sunway Resort Hotel & Spa

I managed to stay here during one of my business trips. It was a last minute decision, I wanted to book Pyramid Tower Hotel instead (it's the same company) as it's cheaper but was fully booked, so I only managed to book the Studio Suite room. I read a lot of negative reviews on Sunway hotels' services and also heard first-hand experience from my very close colleague who had just stayed in the Pyramid Tower Hotel that it's not worth for the price, so I was very sceptical about how my stays would be, but I have no other choice since my conference is held at Sunway Convention Center which is within Sunway Pyramid itself, and as I'm also not familiar with the place, I just had to accept it.

My say? Maybe you should view the photos first...

Ok, enough said (or seen) on the room. We'll start with the services - yes, it's as bad as what I've read and heard. The reservation person who answered my phone wasn't friendly at all and when I was asking her how much this room and that room cost, she answered impatiently as if not welcoming customers. While I was weighing whether I wanted to stay at Sunway Hotel Resort & Spa or Pyramid Suites & Studios (since Pyramid Hotel was fully booked), she made an impatient 'hmmmmpphhhh' sound. the way she treated me as if I'm a homeless, jobless and penniless person asking to stay there, and if I have a better choice, I would have slammed the phone and stayed at another hotel, but this was the nearest to where I wanted to go so I just bite my tongue.

Upon arrival and checking-in, the reception person was ok but still, I don't know what's up with the staffs here, they don't really smile like other big hotels' people. But anyway, my hubby and I are very satisfed with our room, apart from there was a big cockroach in the bathroom *grin* I took the room without breakfast as my conference will have meals ready, but even so, since the hotel and convention center is in the same building as Sunway Pyramid - the shopping mall, food is never really a problem, though shopping is quite limited for my taste :P

I don't think I'll ever stay here again for leisure, maybe for business will be comfortable, though the internet usage is chargable - I don't understand why they can't just include it in the room rate so customers feel like it's free? Most hotels I went, even a rated 3 stars hotel have free wifi access :P

Mutiara Burau Bay Resort

Star rating: ****
My rating: ***

This entry has been delayed for quite some time. Actually the whole family and my mom-in-law went for a vacation in Langkawi a week after Aidilfitri. We almost cancelled it since Nisa was having very high fever, her temperature was almost 40 degree Celcius consistently, even after medication, that finally we had to give her supp-PCM.

We drove from Penang to Kuala Kedah Jetty, which took about 1 hour 45 minutes (could have been faster if you drive more than 110km/hour *grin*). There, we just took any of the available parking lot rental. The one that we rented charge RM15 per day, though my mom-in-law (who went to Langkawi a day before us) said we could've got RM10 instead, but we didn't mind since it's still considerably cheap. I guess the rental charges will be more expensive in peak season. We were lucky that we could get a boat straight-away, as usually if peak season, the jetty will be overflowed with people. Apart from the boat, you could also get there by plane, either from Penang or Kuala Lumpur. The boat ticket cost RM26 per adult and half price for kids if require a seat. Babies are free *grin* The ticket price is actually based on each boat but somewhat more or less the same range. The boat ride took another 1 hour and 45 minutes, depening on the weather. If you are travelling with babies, please avoid taking lower deck front seats as it'll be quite noisy. Idlan (who was about 10 months old at the time) fussed the whole time, apart from being bored with the long journey.

Since my sis-in-law is working in one of the big hotels in Langkawi, she helped us to book this resort under her special rate. Reading the review, I got to learn that the hotel usually gets good feedback for the staff and it's beaches, but always people will comment on how sad and poorly the resort's state is, so I was a quite sceptical. Some reviewers also advised on buying mosquito repellent, which we followed.

Our arrival is greeted by the fresh sea breeze and beautiful scenery of the eagle statue, which is the landmark of Langkawi...

We then were picked up by my sis-in-law with mom-in-law. It is advisable for you to rent a car here or it'll be quite hard for you to go around, unless you want to use the resort's shuttle service (please check first if they have it prior to your booking). The resort is quite isolated, though not as far as The Datai or Andaman.

The main entrance...

The chalet from the outside...

Quite shabby huh?

Inside the room...

Pretty basic...

Our rooms are located quite far, the most isolated area there, but we are just steps away from the beach. the best thing of all, we kind of get our own private beach! Nisa was so happy and excited! She really enjoyed it despite of being unwell enough :)



The breakfast buffet choice is not bad. Here, I really agree with the other reviewer that the staff are great, very customer oriented and polite, but there are too few of them to cater for the whole resort. The bellman himself is the only bellman there, and the resort is big, so it'll take him some time to deliver the luggage and return back to the lobby. We never quite have the chance to even see him, since we aren't that patient, so we carried our own luggage.

I saw lots of tourist here, and they love relaxing under the sun, or else enjoying the spa. We did neither as we are still monitoring Nisa's temperature. Oh ya! Regarding the mosquitoes, it's true, so please remember to bring insect/mosquito repellent :)

Overall, I'm not sure if we'd ever returned here. Maybe if the kids wanted to, but if it was for me, I would rather stay in bigger and better maintained resort/hotel around here.

Century Pines Resort

Star rating: ***
My rating: ***

In our latest visit to Cameron Highlands, we tried out another hotel which we never stayed before - Century Pines Resort. It's actually quite a new hotel, and as usual I would do a little research to see it's review and most said it's good and value for money so I go ahead to book it.

It was actually close to Chinese New Year but we travelled a day before to avoid the crowd, since the Chinese would be having their Big Dinner that night so we expect them to be at home. The trick works well so we had a very smooth drive and check-in.

The room is considered ok but even though we requested non-smoking room, we can still smell it in the room but I won't put the blame on the hotel but the illiterate people who stayed here before...grrrrrrrrrrrr

For dinner, we tried their steamboat and though the food itself is just ok level as we had other steamboats which tasted better, but having it out in the open air in a misty night really made a different...we really enjoyed the steamboat!

But we were wrong to expect a smooth breakfast the next day coz what a crowd it was! We couldn't even get a seat and the staff were so occupied that they couldn't help the other customers waiting in line outside the restaurant like us. I don't know when did these people came in but luckily we were already checking out that day so we had an early check out first and then went out for breakfast in town.

Even though we left early, we still stuck in the traffic as more and more people coming to Cameron. I did managed to stop buying my mom's fav plants - wild orchids. And I guess it's kinda spring here because we can also see wild orchids and other flowers blooming on the way.

So the hotel is located in Tanah Rata:

Golden Sands Resort

Star rating: ****
My rating: ****

Since my hubby is working in KL and only return to Penang weekly, we have very limited time to go for vacations even when we badly need one. So during one of the public holidays, we decided to try Golden Sands Resort. The reason - papa wanted to go somewhere nearby as time is very limited, mama wanted a nice and cosy place (hopefully quite too), Nisa wanted to go to the beach and also swim in the pool, and Idlan..well he can't say out what he wanted but I know we would need a baby-friendly place, so after doing a bit of a research, mama booked a room there.

Checking in takes so long, apart from they only have 1-2 counters, the tourists had lots of questions to the staffs. I really appreciate their courtsey, friendliness and politeness, but with 2 kids who are getting more and more impatient, I was steaming up with fury by the time I had my turn, but the staff seems to be familiar with the situation and they gave the biggest smile which you can't resist *grin*

Anyway, cutting this short, we got to our room and it's comfy enough :)

The resort also got a kids zone, some kind of a toys/games park. To enter you have to pay about RM20 (price may changed now) and the kids have to wear long sleeves shirt and pants and also socks so please don't forget to bring those or you'll have to buy them there. Nisa really enjoyed the park. Then she had a dip in the pool too...

Breakfast buffet here is not so bad, lots of varieties and some you may not see in other hotels/resorts, but there were too many people due to the public holidays so we couldn't really enjoy it.

Overall we are happy with our stay here and maybe will return here again one day :)

Boulevard Hotel Midvalley

Star rating: ****
My rating: ******

One of the time when I visited my hubby in KL, we stayed here in Boulevard Hotel at Midvalley. It's actually part of Midvalley Mega Mall so it's very, very, VERY convenient for me, not only to dine but also satisfy my craves for shopping *grin* FYI, I was pregnant at the time so I have an excuse *grin*

We booked Executive Deluxe room coz we wanted to experience the Executive Club facilities, but when we arrived for check-in, the staff said there was a misunderstanding and our room was taken, but they'll replaced with another room and guess what? We were upgraded to Studio Suite! Of coz we were happy coz this room is more expensive...hihihi

So how does a Studio Suite looked like?

The room was superb! We really love it! The bathroom is so classy! Even Nisa was so excited with this hotel :D

We had llunch and dinner in Midvalley as we shopped. It's so convenient as we can return to our room to rest and let Nisa has her naps, then return to shop or dine again. On check-out day, somehow Nisa dropped her fav bunny soft toy and we only realized it when we reached Penang. I called the hotel in case their house-keeping staff found it and they said they'll look for it. They really took the pain to search for it and return my call on the same day that they couldn't find it, but will keep a look out. 3 days later, they called again to say they found the bunny under one of the chairs at the lobby instead of the room! Wow! I was so touched, nearly even cried coz Nisa loves the bunny so much, she never sleeps without it, in the staff took lots of extra effort in finding the worn out bunny!

So, papa went to fetch it at the hotel after work and by the end of the week, Nisa got her bunny back when papa returned to Penang. No word could describe the reunion of the little girl with her beloved friend, and I guess even Bunny is happy...

The Royal Bintang Damansara

Star rating: ****
My rating: ****

We had a short stay (one night) here when my daughter and I went to visit my husband who then worked in Selangor area while both both of us remained in Penang, during one of the weekends. My daughter's first exclamation was "I like hotel!!!" so meaning the outlook of the hotel is a satisfactory enough for the little princess, as she can be very picky (no cheap hotel/motel since she has sensitive skins and nose). The hotel is linked to The Curve, which is convenient for shopping but since we arrived in the evening. I can't remember much of the hotel as I was dead tired but we still went for a little shopping in The Curve.

The room is a great satisfactory though the bathroom is placed too close to the bed, and since I was a few months pregnant, night visits to the loo is frequent so I found this inconvenient because my daughter has highly sensitive ears since she was born, she'll wake up at the slightest sound. So every time I flushed, she'll stir a bit but maybe because she was tired too, she didn't wake up =D

I can't comment on the breakfast or other things because it was really a short stay, as in the morning, we woke up and rush for our bus to Penang (we took Aeroline). But I really want to return here one day =)

Penang Bayview Beach Resort

Star rating: ****
My rating: ****


My daughter had been bugging us to go to the beach so I search the web for one in Penang since it's nearby so we can gi for the weekend without feeling tired when we returned. I saw the review in Cuti-cuti Malaysia web that the hotel's breakfast buffet is great so we booked the Deluxe Sea-view room on one of the weekends. The hotel has very limited parking so you have to try your luck to get the nearest parking to the hotel, or end up parking a bit further. I was a few months pregnant so my husband will drop us first before he went around for parking and pick us up when we are going out. My daughter loves the hotel's entrance and impressed with the lobby, mainly I think because it's the biggest she had seen so far =D


The room is ok, though we booked non-smoking, it still has the smoking smell. The aircond has it's own mood, sometimes too cold and sometimes feels like nothing at all, but we think it's funny enough not to be offended =) The sea-view was not really a sea-view because our room was at the end of the corner, so all we could see were sand and some trees. The breakfast buffet was just as the review said, so many varieties and quite a good taste too! This hotel is the first time my daughter really eats, usually we have a hard time persuading her to eat out because she likes home-cooked food but here, she happily had her breakfast =)

The pool and facilities it's just ok, but to a 2 year old, anything with lots of water is good enough, so my daughter had a great time with her dad =D We then took her to the beach. Bear in mind the resort does not own the beach, so that's why they do not say much about the beach on the web. There are water and beach activity facilities outside the resort area but painfully expensive. Once you step out of the resort area to the beach, the people doing business there started to swarm over you so becareful to ask the price first before letting them take over you. I thought the horse riding was free or the most would cost below RM20 but a less than 10 minutes ride cost RM40!

All and all, I think this is an ok hotel for us to return to, if we want a hotel by the beach with great food.

Penang Gurney Resort Hotel & Residence

Star rating: ****
My rating: ****

I first stayed in this hotel under my company's event which held a one-week bootcamp there. Since I was still breastfeeding at the time and my husband was also working in Penang with me, I took them all to stay with me. My husband needs to commute a bit far since the industrial area in on the other end of the island and the town area is in another end, but luckily the traffic was not as bad as we thought, so he didn't have much trouble. My daughter's babysitter is also in the industrial area, so every morning my husband will drop her off before work and pick her up after work =)
So back to the hotel, the staff are very polite and courteous, helpful enough when you ask them for anything, but when I talk to one of the chef, he said it's because my company has a reputation of complaining a lot, so that's why they were all so careful =D The only thing which I don't really in favor of this hotel is the lay-out, because they have different elevators to go to the residence rooms, hall/ballroom & parking and cafe. So during the bootcamp, we all keep having to turn here and there to get where we wanted =P

The room is a great satisfactory. The first time I stayed there for the bootcamp, we got the king-bed studio suite and the 2nd time when we went there for vacation, we got the twin-bed combined though we booked king-bed, but all rooms were fully booked due to school holiday. The bathroom is great! The bath-tub is a jacuzzi bath-tub and my daughter really loves it! Until now, even if we went to other hotels for vacation, she keeps expecting the bath-tub to have jacuzzi =D My husband loves this hotel because it's build for business stay with workstation so it's convenient for him.

Another thing my daughter loves is the kids pool. It has slides and sands and the shower mushrooms which really keeps her returning here during our stay. To me, this hotel is great for family vacation, apart from the facilities, it's close to the Gurney Plaza where you can shop & dine. You can also go to Feringgi at night for the night markets or even have a picnic at the public beaches in the day. In summary, it's strategically located to all convenience, so that's why my family loves it. The only thumb down for this hotel is the breakfast buffet which looks ok enough but tasteless. Their lunch was ok though. But all and all, I think we'll be returning here again maybe once a year for a short family vacation, since it's close to home and each of us found what we love best - my husband with the convenient to work while on vacation =P, my kids with the facilities and me with the shopping convenience =D

Colmar Tropicale

Star rating: ****
My Rating: ***

For my daughter's 1st birthday, we booked a room in Colmar Tropicale in Bukit Tinggi, despite some reviews saying it's a boring place. We called a photographer, in fact he was out wedding photographer (Rafi from Magic Clickers) for a whole day photo session and wanted him to make the album as our special gift to our child.

The beauty of the place is just mesmerizing. It reminded us of Disneyland, though a lot more smaller in scale, and minus the characters :) But for a photo shoot, it;s just perfect! The hotel room and things around us all looked like Disney's, which I think maybe Christmas time the place will look a lot more prettier.

I can't remember what type of room we booked, but I think it was a suite. The room had a bit of old log's smell, with creaking wooden floor which reminded us of most of Cameron Highland's hotels. The conflict here is the room and hotels tried to be a recollection of the past, the historical Europe or something, but they didn't quite do it fully which I was a little disappointed, but I guess that kind of thing is not do-able yet in Malaysia. Anyhow, like most reviews said, this is a boring place to stay unless you like sitting in your room and just walk around the area. Not much facilities and the F&B centers didn't even have credit card facility! Maybe they've improved now, I'm not sure, but that was a sure inconvinience since there's no ATM too to draw out cash. Do they expect people to carry bulks of cash around?

Overall, we enjoyed our 3D2N stay there and had a memorable vacation. There was a group of Philippinos singer who sang around the hotel area and they were friendly too. The hotel's staff we rated as ok :) The food - not much choice and if you want to eat out, it's so far away. The food at the restaurant we ate was quite tasteless and cost a fortune, but since we were on vacation, we just think "What the heck" :) So I think 3D2N is the longest you could ever stay here unless you are in for golf.

If they maintain the place well (quite unlikely for Malaysia), then maybe we'll come again for a short visit, just for the sake of taking photos with our kids.

For those travelling there, here's the location map:

Merlin Inn (now known as Cameron Highlands Resort)

Star rating: ***
My rating: *****
I think we were one of the lucky few who managed to stay here before Merlin Inn was changed to Cameron Highlands Resort, under the new management. We went for a night stay on the way to KL for a friend's wedding, and during the time, the hotel was already under construction for renovation. At the time, the room rate was very cheap, less than RM200 per night stay for a deluxe room, with breakfast and tea served. Most customers were Japanese tourists who seemed like regulars, and the place is like a golfer's heaven since the golf course is just in front of the hotel. With nice cool climate, and great cup of tea at your room's balcony with view of the golf course, it's a beautiful way to enjoy your evening after a golf game for the other customers or just a retreat from the hectic working world for us.
Since the changed of name and management, the hotel turned to be the most expensive one in Cameron Highlands. They still maintain the same outlook, but from the web I can see they've done great refurbishment for the rooms. Anyway, maybe it's worth to stay here if you really love golfing =) This is how it looks now with the new name as Cameron Highlands Resort...

The resort is located in Tanah Rata but I couldn't get the map. You won't miss it as it's just opposite the golf course! But be aware that the price shoot up since it's now a 5 star hotel..maybe more...

The Lakehouse

Star rating: ****
My rating: *****

The lakehouse holds sweet memories for both of us, as this was the place we had our honeymoon, right after the wedding on Chirstmas of 2005. It's easy to forget where you actually were, as the place doesn't look Malaysian at all, and you are surrounded with people from all over the world. The staff were great and friendly, the foods were delicious and the room, which was the Honeymoon Suite is just outstanding!
I managed to secure the Honeymoon Package which was offered in their web just before the wedding, and when we reached the hotel, we met with another couple who were wed at the same day as us, but couldn't get the package, so we were very lucky =) The package consist of:

3 days 2 nights stays in Honeymoon Suite
1 candlelit dinner
Daily breakfast and afternoon tea
68 fresh roses

Their tea & scones were the best so far, even after we've tried Bala's. Yes, Bala's scones were actually much better, but their cream and jams were not so good, and the price was too high for just 2 scones =P Lakehouse's scones were ok, but they served with cream cheese and hand-made jams, so as overall, Lakehouse won the race =D Their dinner menu is also great, and you should try the chocolate pudding!

The room was really a jaw-dropping beauty, with four-posters kind-size bed, a facing fireplace and antique furnitures. You should see the bathroom which is I think the same size as the bedroom itself! The whole suite is considerably spotless, except for the hot-water bath-tub, or maybe I should call it the pool, which has some hairs of previous customers...a bit yucky but I think overall, that's the only flaw we could find here =) The bathroom has an eerie feeling, as if it is haunted, so we tried to avoid going there after midnight =) I can't remember is the pool has jacuzzi...

We will return here as my husband agreed to make this a yearly family treat, as this place is so special to both of us.

The resort is located in Ringlet which is a bit further from the town,which gives lots of privacy for those looking for seclusion or stress relief:

The Bala's Holiday Chalet

Star rating: ***
My rating: ***

This is the latest place we've stayed, though it's the 3rd time for us travelling to Cameron Highlands. For me, if you are going to Cameron, there's no point staying in normal hotel or apartments, since you can't experienced the 'difference' Cameron has to offer. Cameron's specialty is of course experiencing the European feelings in your own Asian country, so that's why we chose Bala's. The place itself used to be a boarding school for expat's children since early 1930's, and it still carries out the feelings, though a bit of renovation here and there, the basic still remains. If you search in the net, you can see this place got more negative reviews than good ones, and I understand why when I saw the room.

For those looking for top class accomodation, this place is not for you, as I've mentioned earlier, it's a very old building made of huge stones and large strong woods, creaking wooden floors and doors, with some parts were destroyed through time and not repaired. The place is rated as 2 1/2 or 3 stars, so you should know what to expect. The room and surrounding has the old building smells, which to us, is pleasant and nostalgic. The gardens are fabulously well-maintained, though they should clean up the fish ponds once in a while =)

The foods were great though a bit pricey. For people with sensitive skins, I would recommend bringing along insect bites cream or repellents, since the beds may have bugs or whatsoever. Do not bring kids below 5 year old, as my tot had a few insect bites and rashes, playing in the gardens and sleeping on the beds/pillows. For families, taking the family room is really worth it. I would love to take the Raffles or Executive suite, as it looks so nice & comfy, but all fully booked. The staff are moderately friendly, but they love kids =D I like the way they treat locals with no different than non-locals, unlike some other hotels or resort around Malaysia who treats foreigners like kings and locals like dirt, which is so unprofessional, though we paid the same price. I also heard some other well-known hotels or resorts in Cameron who shooed locals as if we couldn't afford the rooms, but you won't get that treatment here at Bala's.

The chalet is located in Tanah Rata:

Overall, we may return here when our kids are bigger, but for the time being, it worth making a hole in your pocket for a more bug-free place =D